Agentic Engineer Level II/III New
This role is listed from Netomi’s careers page. You apply on their site.
Log in to applyNetomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, United, and others to enable agentic automation at scale across the entire customer journey…
About the role
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
About the role
We are looking for an Agentic Engineer to build and scale agentic workflows and tools using Netomi’s no-code platform. This role requires strong software engineering fundamentals combined with prompt engineering and API-driven automation to power reliable, autonomous AI agents.
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
About the role
We are looking for an Agentic Engineer to build and scale agentic workflows and tools using Netomi’s no-code platform. This role requires strong software engineering fundamentals combined with prompt engineering and API-driven automation to power reliable, autonomous AI agents.
Requirements
Responsibilities
•
Design and write high-quality prompts for LLM-based agents (GPT-class models preferred).
•
Build agentic tools and workflows using Netomi’s no-code platform (similar to Workato, Zapier, n8n).
•
Integrate external and internal APIs, including authentication, data mapping, and error handling.
•
Implement unit tests, debug issues, and ensure reliability of agent workflows.
•
Apply engineering best practices and design patterns such as retries, timeouts, idempotency, and lazy loading.
•
Optimize agents for performance, cost, and fault tolerance.
•
Collaborate with Product, QA, and Delivery teams to ship production-grade agentic solutions.
Requirement
•
4–7 years of experience as a Software Development Engineer or similar role.
•
Strong understanding of prompt engineering and LLM behavior.
•
Hands-on experience with REST APIs, webhooks, and JSON-based integrations.
•
Solid experience in unit testing, debugging, and troubleshooting.
•
Knowledge of resilient system design patterns and non-happy path handling.
Nice to Have
•
Experience with no-code/low-code automation platforms.
•
Exposure to agentic AI, conversational AI, or workflow orchestration systems.
•
Familiarity with observability and monitoring in production systems.
•
Design and write high-quality prompts for LLM-based agents (GPT-class models preferred).
•
Build agentic tools and workflows using Netomi’s no-code platform (similar to Workato, Zapier, n8n).
•
Integrate external and internal APIs, including authentication, data mapping, and error handling.
•
Implement unit tests, debug issues, and ensure reliability of agent workflows.
•
Apply engineering best practices and design patterns such as retries, timeouts, idempotency, and lazy loading.
•
Optimize agents for performance, cost, and fault tolerance.
•
Collaborate with Product, QA, and Delivery teams to ship production-grade agentic solutions.
Requirement
•
4–7 years of experience as a Software Development Engineer or similar role.
•
Strong understanding of prompt engineering and LLM behavior.
•
Hands-on experience with REST APIs, webhooks, and JSON-based integrations.
•
Solid experience in unit testing, debugging, and troubleshooting.
•
Knowledge of resilient system design patterns and non-happy path handling.
Nice to Have
•
Experience with no-code/low-code automation platforms.
•
Exposure to agentic AI, conversational AI, or workflow orchestration systems.
•
Familiarity with observability and monitoring in production systems.
Apply on Netomi’s site
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