Associate - IT New
This role is listed from Z1tech’s careers page. You apply on their site.
Log in to applyZ1 Tech (Great Place to Work-Certified™) is a technology first company which strives to innovate digital advertising and marketing to streamline automation in favour of humankind. Our mission is to build for the future. We believe in…
About the role
Z1 Tech (Great Place to Work-Certified™) is a technology first company which strives to innovate digital advertising and marketing to streamline automation in favour of humankind. Our mission is to build for the future. We believe in trying to play where the technology is going, not where it has been. This has enabled us to bet on the future and build successful brands like VDO.AI, Plunic. Our offices are located in the US and in India (Gurugram).
We are seeking an experienced IT Support Specialist to join our highly collaborative, motivated, and fast-growing team.
We are seeking an experienced IT Support Specialist to join our highly collaborative, motivated, and fast-growing team.
Requirements
Key Responsibilities:
• Streamline reports for team members and ensure delivery of regular reporting
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Monitoring and maintaining computer systems and networks, including both Windows and MAC environments
• Responding in a timely manner to service issues and requests related to both Windows and MAC
• Providing technical support across the company for both Windows and MAC users
• Responsible for the maintenance and repair of routers, switches, and backup systems integral to network functionality
• VPN installation, configuration, and troubleshooting
• Basic troubleshooting and escalation of WiFi, VPN, and other network issues
Requirements and skills:
Skills and Qualifications
• 1-2 years of relevant experience
• Strong proficiency in troubleshooting hardware and software issues.
• Experience in managing LANs, WANs, and VPNs.
• Familiarity with system installations like laptop installations.
• Knowledge of installing different operating systems-Windows, macOS, Linux.
• Must understand digital security tools like two factor authentication etc.
• Must understand G-Suite
Communication and Presentation Skills
• Ability to communicate to non-technical staff on the thought and process behind the technical issues that have taken place.
• Ability to prioritize tasks and resolve them under time constraints.
Educational Qualifications
• Bachelor’s degree in IT, Computer Science, or a related field, or equivalent work experience, is required. Certifications such as CompTIA A+, MCITP, or CCNA from a reputed institution will be an added advantage.
• Streamline reports for team members and ensure delivery of regular reporting
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Monitoring and maintaining computer systems and networks, including both Windows and MAC environments
• Responding in a timely manner to service issues and requests related to both Windows and MAC
• Providing technical support across the company for both Windows and MAC users
• Responsible for the maintenance and repair of routers, switches, and backup systems integral to network functionality
• VPN installation, configuration, and troubleshooting
• Basic troubleshooting and escalation of WiFi, VPN, and other network issues
Requirements and skills:
Skills and Qualifications
• 1-2 years of relevant experience
• Strong proficiency in troubleshooting hardware and software issues.
• Experience in managing LANs, WANs, and VPNs.
• Familiarity with system installations like laptop installations.
• Knowledge of installing different operating systems-Windows, macOS, Linux.
• Must understand digital security tools like two factor authentication etc.
• Must understand G-Suite
Communication and Presentation Skills
• Ability to communicate to non-technical staff on the thought and process behind the technical issues that have taken place.
• Ability to prioritize tasks and resolve them under time constraints.
Educational Qualifications
• Bachelor’s degree in IT, Computer Science, or a related field, or equivalent work experience, is required. Certifications such as CompTIA A+, MCITP, or CCNA from a reputed institution will be an added advantage.
Apply on Z1tech’s site
Create a free account first. We save your details, then open their original posting so you can finish there.